Client Case Study
Small-batch, USDA-Certified Organic nut butter
for health-conscious consumers across North America
TRCH has taken the time to completely understand our business.
Dave Yang — COO, JEM Organics
Company Overview
JEM Organics is a CPG (Consumer Packaged Goods) company in North Bend, Oregon. The company produces small-batch, USDA-Certified Organic nut butter varieties that are dairy-free, gluten-free, paleo, vegan, kosher, and free from palm oil, soy, additives, and preservatives.
Challenge
JEM Organics needed support with marketing strategy and e-commerce store management. The company was looking for a strategic and tactical partner to help strengthen its online visibility and grow its e-commerce revenue.
Solution
TRCH operationalized JEM Organics' Shopify and e-commerce plans, redesigned the company's entire Shopify website, and built a strategy to increase online visibility and revenue. The work was collaborative, with TRCH keeping the client informed through virtual meetings, email, and messaging apps.
Results
TRCH increased JEM Organics' e-commerce revenue by 20% year over year and improved product subscription signups by 300%. The company also achieved consistent page 1 SEO visibility for over 10 keywords in less than 12 months. TRCH consistently delivered on time, maintained frequent communication, and brought a deep understanding of the business to each recommendation.
