Client Case Study

Small-batch, USDA-Certified Organic nut butter
for health-conscious consumers across North America

5.0 / 5.0

  • E-Commerce Development
  • Marketing Strategy
  • Shopify Redesign
  • Aug. 2021 – Ongoing
“TRCH has taken the time to completely understand our business.”
Dave Yang, COO, JEM Organics

Company Overview

JEM Organics is a CPG (Consumer Packaged Goods) company in North Bend, Oregon. The company produces small-batch, USDA-Certified Organic nut butter varieties that are dairy-free, gluten-free, paleo, vegan, kosher, and free from palm oil, soy, additives, and preservatives.

Challenge

JEM Organics needed support with marketing strategy and e-commerce store management. The company was looking for a strategic and tactical partner to help strengthen its online visibility and grow its e-commerce revenue.

Solution

TRCH operationalized JEM Organics' Shopify and e-commerce plans, redesigned the company's entire Shopify website, and built a strategy to increase online visibility and revenue. The work was collaborative, with TRCH keeping the client informed through virtual meetings, email, and messaging apps.

Results

E-Commerce Revenue

20%

YoY increase in e-commerce revenue

Subscription Signups

300%

Improvement in product subscription signups

Page 1 Keywords

10+

Ranked in under 12 months

TRCH increased JEM Organics' e-commerce revenue by 20% year over year and improved product subscription signups by 300%. The company also achieved consistent page 1 SEO visibility for over 10 keywords in less than 12 months. TRCH consistently delivered on time, maintained frequent communication, and brought a deep understanding of the business to each recommendation.

Industry
Food & Beverage
Location
North Bend, Oregon
Timeline
Aug. 2021 – Ongoing

Dave Yang, COO, 5.0 / 5.0 ★

author avatar
Harrison Carter Account Executive and Marketing Strategist
I bring bold ideas to life with energy, strategy, and precision—on the job, on the course, and everywhere in between.